Refund Policy

Last updated: 20 July 2026

We want you to be satisfied with your purchase. This policy explains when a refund applies for courses, test series, and subscription plans.

1. Eligibility Window

If you have not started using the purchased content (no lesson viewed, no test attempted), you are eligible for a full refund within 7 days of purchase.

2. Not Eligible

If any lesson has been viewed, any PDF opened/downloaded, or any test started.
After the 7-day window has passed.
Subscription plan (Plus/Pro) time already used — only genuinely unused subscriptions within the window will be considered.

3. Technical Failure

If a technical issue on our end prevented you from accessing purchased content, this is fully eligible regardless of the 7-day window. Please let us know via our Contact page.

4. How to Request a Refund

Reach out via our Contact page or Support section with your order details. We typically review requests within 2 business days.

5. Processing Time

Approved refunds are returned to the original payment method via Razorpay within 5–7 business days.

6. Institution Licences

Refunds for institution subscription plans are governed separately by the terms of the signed contract with that institution — not by this policy.